Oman Broadband’s CEO: adhering to ISO standards is a transformative step towards long-term success

Applying ISO Standards is not just an operational change, but also a transformative step towards long-term success by incorporating these standards in our daily work

Obtaining ISO’s international recognition of three ISO certifications proves our commitment, excellence, and sustainability

Oman Broadband company has obtained international recognition from International Organization For Standardization by receiving three ISO certifications, through which it approves the accomplishment of a comprehensive management system.

The QHSE team in the  Division of Enterprise Performance made that achievement, and it enhances the core values of the institution represented in reliability, efficiency, cooperation, responsibility, and innovation.

 The company has received ISO 9001:2015 Quality Management System Certification, ISO 45001:2018 Occupational Health and Safety, and ISO 14001:2015 Environmental Management System.  This international recognition reflects the commitment of Oman Broadband to international standards and demonstrates its excellence, sustainability, and stakeholder confidence.

 Obtaining these prestigious certifications accentuates the company’s firm commitment to provide outstanding service and maintaining a safe, healthy, and sustainable work environment, and is also another notable achievement that boosts Oman Broadband’s position in ITHCA Group and the ICT sector.


 Obtaining ISO 9001:2015 Quality Management System Certification is an acknowledgment to the company’s commitment to a customer-centered, quality assurance and continuous improvement approach. This certification is also evidence of the continuous pursuit of efficiency and reliability in all business operations.

Attaining ISO 45001:2018 Occupational Health and Safety is a global standard for health management systems and occupational safety, demonstrating the company’s commitment to providing a safer and healthier work environment. It also emphasizes responsibility towards employees, stakeholders and society overall.

ISO 14001:2015 certification for the environmental management system, confirms the dedication to managing environmental responsibilities effectively, in line with the company’s commitment to sustainability.

In this respect, Eng. Sultan bin Ahmed Al Wahaibi, CEO of Oman Broadband, assures the numerous implications of these achievements, as it enhances the company’s reputation and prioritizes quality, health, safety, and environment. Such achievements can distinguish us in a vital and competitive sector and would lead to improving operational efficiency, through the alignment of our operation with ISO standards, Al Wahaibi added.

He noted that the company can also identify areas of improvement and implement strategies to reduce costs and enhance productivity. The operational efficiency would probably enhance customer satisfaction and loyalty, as these certifications will guarantee adherence to the sector’s legal requirements and regulations. Al Wahaibi mentioned that the certifications not only reduce the risks of legal cases, but also illustrate to stakeholders that we are a trustworthy and reliable partner.


Al Wahaibi said that adherence to ISO standards is not just a mere operational change, but a transformative step towards long-term success as well. By incorporating these standards into our daily work, we ensure that every part of our organization, from administrators to frontline staff, works in line with internationally recognized best practices.

This is perfectly consistent with our core values: reliability; where we continuously provide excellent service, efficiency; whereby we are constantly improving our operations, cooperation as we work together to achieve a common perspective, responsibility; since we are prioritizing health, safety, environmental sustainability, and innovation as we unceasingly seek new methods to reinforce quality and performance, Al Wahaibi illustrated.


Oman Broadband CEO added that obtaining ISO certifications is a milestone, but it is not our final destination, and it marks the beginning of the journey of continuous improvement with ongoing audits and evaluations, to ensure that we are at the forefront of international standards.

“We look forward to facing the challenges and embracing the opportunities offered by this journey with more than 12 certified auditors of integrated management systems who have made an active and critical contribution to this achievement”, the CEO said.